Lovox knowledge base for your company

Keep policies, instructions and answers to common questions in one place, next to your tasks. Your team follows the same rules, and new hires find answers on their own. A Russian alternative to Notion and Confluence.

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Why a company needs a knowledge base

Shared rules and policies for all employees
Policies and instructions are kept in one place. You don’t have to look through chats, emails and drives. There is always one current version.
New hires learn on their own from the knowledge base
Build a section for new employees: instructions, videos, answers to common questions. New hires read it and don’t need to distract colleagues.
Knowledge builds up and stays in the company
Policies, articles, instructions and meeting recordings are stored as articles. Experience stays with the company even when people leave.

What the Lovox knowledge base gives you

Policies and instructions in one place, next to the task
A task links to the policy it follows. Edit the article in one place, and it’s up to date in every task.
See who has read an article
Lovox tracks who has read an article. You know whether the team has read the new policy.
Article access by department
A section is open to the whole team, a department or specific people. Private content doesn’t show up in lists or search.
One search across the whole workspace
Articles are searched together with tasks, boards and comments. You don’t need to remember where the answer is.
Edit articles together
Several people edit an article at the same time and see changes right away. No need to send file versions back and forth.
Lovox servers are in Russia
Works without a VPN. Pay in rubles by card, or by invoice for a company with accounting documents.

Which services the Lovox knowledge base replaces

Instead of Notion
Move pages and databases from Notion to Lovox directly. Lovox works without a VPN, and you pay in rubles.
Compare with Lovox
Instead of Confluence
In Lovox, articles sit next to tasks and link to them. Sections open by department, and people write articles together.
Compare with Lovox
Instead of Teamly
In Lovox, you see who has read a policy, and section access is set by department. Tasks, meetings and reports are in the same workspace.
Instead of Yonote
Lovox has articles and databases, with tasks, meeting recordings and reports right next to them.
Instead of Google Docs and Yandex Documents
In Lovox, policies are organized by section with access by department, and the shared search finds them. You see who has read them.
Instead of a self-hosted wiki
For example, MediaWiki, Wiki.js or Outline. You don’t need to install and maintain Lovox on your own server. Updates arrive automatically.

Co-editing

Work on one article together, like in Google Docs. Several people write at the same time, and everyone sees each other’s changes right away.

Each colleague’s cursor shows their name, so you see who is editing what.
Text selected by a colleague is highlighted in their color.
Edits don’t overwrite each other, even when two people type in the same paragraph.
Everything saves automatically. There is no “Save” button.
Task descriptions are edited together in the same way.

Co-editing. Alexey and Ilya edit an article at the same time. Cursors show their names, and Alexey’s selection is highlighted.

Article feed

The knowledge base opens as a feed, like an internal magazine: each article has a cover, title, author and the start of the text. New content shows up right away. You don’t need to look for it in folders.

Previews keep headings and lists, so the card tells you what the article is about.
The card shows how many people have read the article and marked it helpful.
There is a shared feed and a feed for each section.

Article feed. The “Webinar” article in the feed: cover, author, date, start of the text and tags.

Article table

The table shows the same articles as the feed, with properties in columns. It’s handy when you have many articles and need to compare them quickly or check that all properties are filled in.

Hide, reorder and resize columns.
Group articles by any property.
Calculate the count, sum, average, minimum or maximum under a column.

Article table. Articles in a table: date modified, content type, tags and status in columns.

Cards

Cards show articles as tiles with covers. This makes it easier to scan a section and pick the article you need.

A card shows the cover, title, author and date modified.
Unread articles are marked, and you can bookmark right from the card.
If an article has no cover, the card takes the section color.

Article cards. Articles as tiles: cover, section, author, start of the text and tags.

Sections and folders

Articles are organized by section: “Sales”, “Onboarding”, “Policies”. Sections are grouped into folders, and folders can be nested up to three levels.

Drag sections into folders and between them.
Sections and articles have a cover and an icon: an emoji, an icon or your own image.
Pick a cover from the gallery or upload your own.

Section tree. Folders and sections in the sidebar, with the “Create folder” and “Create section” menu.

Section access

For each folder and section, you decide who can see it: the whole team, a department or specific people. People without access don’t see a private section in lists or search.

Give access to a whole department at once.
A section inside a folder gets the folder’s access, but you can set it separately.
Private sections are marked with a lock.

Access settings. Only selected departments and people can see the “Funnels” section.

Article editor

Write an article like a regular document: headings, lists, tables, images. Press “/” to open the block list, like in Notion.

Headings, lists, checklists, quotes, colored callouts, toggle blocks and code.
Tables where you can add rows and columns.
Drag blocks by the handle on the left.
The table of contents builds itself from headings and stays at the edge of the window.
Mention a colleague with @.

Article editor. The block menu opened with “/”: text, headings, callout, toggle, lists and media.

Images, videos and files

Drag an image, video or file right into the text. It’s easier to show how to work in an app on video than to describe it in words.

Upload a video from your computer and watch it right in the article.
Attach a file exactly where you need it in the text.

Adding a video. The “Video” block is selected in the “/” menu, next to image, file, table, columns and code.

Nested articles

Create an article inside another article. This way a long policy splits into parts: a main article and separate pages for each step.

A nested article shows up in the text as a link in its place.
Move a nested article to a separate section.
The path to the article is shown in the window header.

Nested articles. A link to an article nested in “Proposal structure”. Hover to see its path.

Links between articles

Link to another article right in the text, and readers can open it in one click. The link points to the article itself, so it doesn’t break if the article is renamed or moved.

The bottom of an article shows which articles link to it.
Hover over a link to see which section the article is in.
Readers without access see “Article unavailable” with no title.

Links between articles. The formatting toolbar above a selected word, with a link to the “How to get a case study from a client” article below.

Articles and tasks

Instructions and the tasks that follow them are linked. A task links to the policy it follows, and an article links to tasks.

Paste a task link into an article, and it becomes a card with the current task name.
When the task is done, its name in the article is crossed out.
You don’t need to copy the instructions into every task. Edit them in one place.

Article in a task. A link to the “Webinar” article in a task description. Hover to see its section.

Article properties

Articles can have their own properties, like task fields. For example, “Document status”, “Review date” or “Approved by legal”.

Create a property for the whole knowledge base or for one section only.
Properties are shown in the table. Filter and group articles by them.
If you move an article to a section without that property, Lovox asks whether to extend the property or clear the value.

Article properties. A property with several values: the article is tagged “sales” and “for new hires”.

Eight property types

Use properties to build a directory for your needs: department policies, a contract register, a support answer base.

Text
A short line: document number, version author, city.
Number
Policy version, service price, term in days.
Checkbox
Yes or no: “approved”, “checked by legal”.
Date
When the article was approved or when it needs a review.
Select
One option from a list: document status, department, content type.
Multi-select
Several options at once: which roles and regions it applies to.
Link
A link to an external document, website or file in another system.
Files
A contract, template or presentation attached to the article.

Database inside an article

Add a table with your own columns to an article: a supplier list, a price list, a contract register. Each row in the table opens as a separate page.

Columns can be any of the eight types.
Each row has its own page with text, and you can create nested pages in it.
Database access is the same as for the section where the article is.

Database in an article. A table with its own rows inside an article, with the filter open.

Section table in an article

Embed a live table from a section in an article. For example, show all articles from the “Onboarding” section on the “Everything for new hires” page. A new article in the section appears in the table right away.

Filter and sort the table. The settings are saved in the article.
Edit article properties right in the table without leaving the article.
An article from the table opens in a window on top.

Section table. Articles from the “CRM” section as a table inside another article.

Drafts

An unfinished article stays a draft. Only you can see it until you click “Publish”.

A draft sits in its section next to other articles, marked “Draft”.
If you close a new article before finishing it, Lovox offers to keep it as a draft.

Drafts. The “Drafts” section in the sidebar and the “Policy in progress” draft.

Reads and “Helpful”

Lovox tracks who has read an article. This way you see whether the team has read the new policy.

The article card shows how many people have read it.
Readers mark helpful articles, and the count is shown in the feed.
Use a filter to show only unread articles.
Mark an article as unread again to come back to it later.

Reads and “Helpful”. The “Read by” counter and the “Helpful” mark on an article card.

Bookmarks

Bookmark the articles you come back to often. They are collected in a separate list in the sidebar.

Each person has their own bookmarks.

Bookmarks. The “Bookmarks” list in the sidebar with one bookmarked article.

Bulk actions on articles

Select several articles, and the action applies to all of them at once.

Bookmark them or mark them as read.
Move them to another section.
Delete several articles at once. We’ll ask you to confirm first.

Bulk actions. 25 articles are selected, and the section picker for moving them is open.

Article window

An article opens in a window on top of the current screen. If you follow a link to another article, the windows stack up, and you can go back.

Minimize the window, switch to something else and come back later.
Send an article link to a colleague.
Duplicate an article with its content.
Use wide mode for tables and diagrams.

Article window. The article menu: bookmarks, wide article, cover, duplicate and move to section.

Search

Articles are searched together with tasks, boards and comments in one search across the whole workspace.

Each result shows the piece of text where the match was found.
You only see results you have access to.
Inside the knowledge base, search articles by text and filter by properties at the same time.

Search. Boards, knowledge base articles and comments in one list of results, with the match highlighted.

Works with other modules

Frequently asked questions about the Lovox knowledge base

What is the Lovox knowledge base?

The Lovox knowledge base is where a company keeps its knowledge: policies, instructions and answers to common questions. Articles are organized by section, and each section has its own access.

Can I edit an article together with colleagues?

Yes. Several people write one article at the same time, and everyone sees each other’s changes right away. Each colleague’s cursor shows their name, so you see who is editing what. Everything saves automatically. There is no “Save” button.

How do I restrict access to a knowledge base section?

For each folder and section, you choose who can see it: the whole team, a department or specific people. People without access don’t see a private section in lists or search. A section inside a folder gets the folder’s access, but you can set it separately.

Can I tell whether a policy has been read?

Yes. Lovox tracks reads, and the article card shows how many people have read it. Each employee sees which articles they haven’t read yet. Readers can mark an article as helpful, and the count is shown in the feed. A separate “Reads” report shows who has read what.

What can I add to an article?

You can add headings, lists, checklists, quotes, code, tables, images, videos and files to a Lovox article. Press “/” to open the block list, like in Notion. Upload a video from your computer and watch it right in the article. The table of contents builds itself from headings.

Does the knowledge base have properties and databases like Notion?

Yes. Articles can have properties of eight types: text, number, checkbox, date, select, multi-select, link and files. Filter and group articles by properties in the table. You can add a database to an article. It’s a table with your own columns. Each row in the table has its own page.

How do I link an article to tasks?

Paste a link to the article into a task, for example a link to the policy the task follows.

Can I move my knowledge base from Notion?

Yes. Pages and databases from Notion move to Lovox through a direct connection, so you don’t need to export files. Before you start, you see what was found, and people from Notion are matched with workspace members.

How do I find the article I need?

Articles are searched together with tasks, boards and comments in one search across the whole workspace. Each result shows the piece of text where the match was found. You only see results you have access to.

Where is knowledge base data stored?

Lovox servers are in Russia, and the service works without a VPN. You pay in rubles, by card or by invoice for a company. You can export the whole workspace, including the knowledge base, as an archive at any time.

Build a knowledge base next to your tasks

The Free plan costs ₽0. No bank card needed. You can export your workspace at any time.

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